FAQs for people applying for long-term accommodation in CCI for the months of June-August 2020
- What measures have you in place to safeguard against the spread of COVID-19 in CCI?
A minimum number of people have access to CCI. Only CCI residents and staff are permitted to enter the building (and certain external staff who assure the maintenance of the premises who must wear masks when in the building). CCI is currently closed to the general public. No cultural events are scheduled until September. No visitors are permitted. We are not currently accepting any short-term visitors. The minimum stay is two weeks.
Hand sanitisers are available in communal areas and on arrival in CCI. We ask all residents to sanitise on arrival in CCI and to regularly wash their hands.
CCI is operating a reduced service to reduce the spread of the virus (see Q2).
- What is a reduced service?
To reduce the spread of COVID-19, CCI is currently operating a reduced service. The weekly cleaning of rooms has been suspended. Fresh linen is provided on a weekly basis and residents are asked to maintain their own rooms. The communal areas continue to be cleaned and maintained.
There is no communal breakfast service, as would usually be the case.
- What are the shared facilities in CCI?
All bedrooms are en-suite so residents are requested not to use the public WCs. All communal areas are regularly cleaned. Where kitchens are shared, residents are asked to be extra vigilant about hygiene. Cleaning products are provided and a rota is in place so that only one resident is in the kitchen at any given time. During this period, residents are encouraged to eat in CCI’s large spacious courtyard or their rooms.
- Will I have to go into quarantine when I arrive?
For current information, please check the French government’s website. At present, those travelling to France from an EU country will NOT have to quarantine on arrival. If you present COVID-19 symptoms at any stage, you will need to self-isolate.
- Have there been any cases on COVID-19 at CCI?
Fortunately, there have been no cases of COVID-19 in CCI.
- What happens if I develop symptoms of COVID-19 during my stay in CCI?
Self-isolate in your room. Inform the reception staff and direction of CCI by email (email@example.com and firstname.lastname@example.org). Contact your GP or a local doctor by phone. All contact details of local doctors are in the handbook in your room. If you are an EU citizen, you have the same entitlements to healthcare as a French citizen.
- I am a student applying for long-term accommodation in CCI. Is there anything I should know?
Students can arrive anytime during the summer. As the situation evolves, so too will our guidelines for residents. Updated guidelines will be available on CCI’s website in early August and will be emailed to residents due to travel to CCI in August/September.
- What specific French recommendations are in place that I should be aware of?
Information is available at: https://www.gouvernement.fr/info-coronavirus as well as on these websites, Ministère de la Santé and Ministère des Affaires Etrangères, or by ringing +33 (0)800 130 000 (in French, open every day from 9am to 7pm)
- What happens if there is a second wave of the pandemic and I have to leave early?
If you are obliged to leave because of a second wave of the pandemic, your rent will be returned for the remaining period of the month and your deposit will be returned without any penalty once your room has been checked.
This information will be updated as the situation evolves.